From describing your business to your first lead — step by step.

Getting notified of new leads

Instant alerts via Telegram, email, Slack or Discord whenever someone submits the form.

Open Leads and press Lead settings at the top (before your first lead, the setup shows in the middle of the page). Turn on as many channels as you like — each new lead goes to all of them at once.

Telegram (recommended)

  1. Press Quick connect via Telegram — Telegram opens Trano's bot.
  2. Press Start in Telegram.
  3. Return to Trano and reopen the panel to see the connected status.

Prefer your own bot? Create one with @BotFather and enter its Bot Token and Chat ID.

Email

Enter the address to notify. A shared shop inbox lets your whole team see new leads.

Slack, Discord

Create an Incoming Webhook in Slack or Discord and paste its URL (starting with https://).

Google Sheets

Open the Google Sheets channel → 3-minute guide: create a Sheet, paste the ready-made Apps Script code, deploy it as a Web app (Who has access: Anyone), then paste the …/exec URL into the field. Each new lead becomes a row in your own Sheet — on every plan.

Always send a test

After saving, press Send test — a sample message is sent using the saved settings. If it doesn't arrive, fix it before running ads.

Already have a Zalo OA and want lead alerts on Zalo (advanced)? See Chat buttons and Zalo alerts. Sending leads to a CRM or another system? See Webhook, Zapier, Make.

Can't find an answer?

Message us — we usually reply within business hours (8:00–18:00, Mon–Fri, Vietnam time).