Lead form & lead list
Choose a form type and required fields, and manage the people who contacted you.
Every page has a lead form. Configure it in Page settings → Contact form:
- Form type: *Contact* (visitors leave details, you call back) or *Booking* (adds Date and Time fields).
- Required fields: name, phone, email, message — visitors must fill them to submit.
- Consent checkbox: visitors tick to agree to be contacted. Recommended when collecting phone numbers (Vietnam's Decree 13 on personal data).
Viewing and handling leads
The Leads tab lists everyone who submitted the form, with the source (ad UTM tags when present). Update each lead's status: New → Contacted → Won / Lost. Press Download CSV to open them in Excel or Google Sheets.
Bookings
For booking forms, the Bookings tab (Pro and above) shows a weekly view; set each booking to Pending / Confirmed / Cancelled / No-show.
Free plan limit
The Free plan receives 100 leads per month. Beyond that, new leads are still saved but their details stay locked until you upgrade — your visitors still see a successful submission and nobody is lost.
Can't find an answer?
Message us — we usually reply within business hours (8:00–18:00, Mon–Fri, Vietnam time).